Welcome to Malta!
On this portal we are happy to provide you with all possible tools to organise your unforgettable holiday on our Maltese Islands!
Welcome to our beautiful Maltese Islands! My name is Karmela and I am your local representative.
Being Maltese we are well known for our warm hospitality and friendliness. I look forward to meeting you and making your stay a memorable one.
I will visit you in your hotel lobby as per the meeting time indicated on your welcome envelope I will confirm that you are comfortable in your accommodation, answer to your questions and explain points relevant to your holiday.
All local excursions and tours may be bought from the representative as well as a rent a car. The tours are fully inclusive. The price is final and includes fully licensed guide, transport, museum entrances, meals. Please feel free to discuss your programme with me!
Flight confirmation is also tackled in this meeting, with reconfirmation of your departure pick up details for your return transfer. If for any reason, you miss this meeting you are kindly asked to contact one of hereunder mentioned numbers during office hours. Alternatively you can also verify your pick up details online: https://services.robertarrigo.com/. All you need to enter 48h prior to your scheduled departure flight is your SURNAME and your REFERENCE NUMBER both indicated on your welcome letter.
The local Hotels and Restaurants associations (directly linked with tourist related properties – H.R.A clause No.9) insist that any claim should be lodged during your stay in resort. No letters will be entertained after departure. This will help us too, to solve any points during your holiday.
My colleagues and I will be at your service during your holiday.
Office numbers: +356 23285000 +356 23285110
Office Hours: 08.00-13.00 & 14.00-17.00 (Mon to Fri)
Emergency phone number: +356 23285555 (24h)
Enjoy your holiday!!!
Excursion Booking Portal
You will find a list of available activities and excursions during your stay here. It is my pleasure to give you further details on the possibilities to enhance your stay during our welcome meeting. Of course you can also opt to book your preferred activity online!
All displayed prices and availabilities are updated in real-time to give you the most updated possible information. Choose your Hotel from the dropdown menu and all available activities around you will be displayed.
After having completed and paid your booking, you will receive a booking confirmation by email. There is no need to print the confirmation, just present it at the beginning of your chosen activity!
In order to be able to further enhance our service to you, we appreciate to have your impressions on your stay in Malta. To facilitate this we have created an online questionnaire which you can fill out at your leisure, and complete within 3 days of your arrival. This will give us the possibility to assist in the unlikely case that a situation arises that needs to be rectified on spot and continue monitoring and improve our services to you, our guests.
We thank you for your cooperation and wish you a memorable stay here in Malta!