TravelKISS Rep (TKR)
Mobile-first operations tool for on-ground representatives — digital check-ins, incident logging, guest chat, and task management from a single app.
TKR Features
Built for reps in the field — every feature is optimised for speed, reliability, and ease of use on a mobile screen.
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Digital Check-In
Reps confirm guest arrivals digitally — transfer manifests, hotel check-ins, and welcome meetings all logged in real time from the mobile app.
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Incident Management
Structured incident logging with severity levels, escalation paths, and resolution tracking — every issue is documented and auditable.
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Guest Chat
In-app direct messaging between reps and guests — keeps all holiday communication in one managed channel, no personal numbers exchanged.
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Task Assignments
Operations managers assign tasks to specific reps, set priorities, and track completion status — full visibility across the whole team from a single dashboard.
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Dashboard Reporting
Real-time activity overview for managers — arrivals confirmed, incidents open, tasks pending, and rep availability, all in one screen.
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Offline Sync
TKR functions without an internet connection — reps can log check-ins and incidents offline, with all data synchronised automatically when connectivity returns.
Who Uses TKR?
Designed for the people who make the holiday work — on the ground and behind the scenes.
On-Ground Reps
Reps manage their daily workload from the TKR mobile app — welcome meetings, transfer confirmations, incident logs, and guest queries in one place.
Operations Managers
Managers see the entire team’s activity in real time — task progress, open incidents, and daily arrival confirmations, from desktop or mobile.
DMC Operations Staff
DMC ground teams running multi-operator programmes use TKR to manage simultaneous arrivals, incidents, and guest communications across the portfolio.
Equip Your Reps for Modern Operations
Contact us to explore TKR for your team — whether you operate with 2 reps or 200.