Vision
Vision
Our vision is to make every holiday a delightful authentic experience for the traveller.
Who We Are
About
Robert Arrigo & Sons
Your leading DMC in Malta, offering tailored travel solutions driven by local passion and decades of expertise.
Our Vision & Mission
We aspire to be the Mediterranean's most trusted partner for travel excellence.
Mission
Mission
The mission of Robert Arrigo & Sons is to inspire travellers around the world to choose the Maltese Islands for their holiday through sustainable growth in authentic quality experiences and innovative technologies that make ours Malta’s premier incoming tourism company.
To fulfil this mission, we commit to a model of sustainable growth that safeguards Malta’s natural and cultural heritage, ensuring that tourism contributes positively to the environment and our local communities. We integrate sustainability into every part of our business, reducing impact through responsible daily operations, developing products that respect and celebrate our islands, selecting suppliers who align with our environmental and social standards, and guiding customers toward more responsible travel choices.
Our approach is driven by our values: we remain human in the way we support travellers and communities, reliable in delivering consistent quality, and innovative in using technology and fresh thinking. As enablers, we empower our partners and customers to make more sustainable choices, and we stay committed to continuous improvement and long-term destination stewardship. Above all, we share our passion for Malta in a way that inspires responsible enjoyment and strengthens the resilience of our business and the destination for future generations.
About Robert Arrigo & Sons
A passionate team of local experts dedicated to making every visit unforgettable.
Who We Are
Founded in December 1983, Robert Arrigo & Sons has grown into one of Malta’s most trusted and respected tourism partners. For over four decades, we have focused on one mission: making every holiday an authentic, seamless, and memorable experience. Through long-standing collaborations with leading international tour operators, we build win-win partnerships that keep the Maltese Islands at the forefront of global travel.
More than 5 million travellers have visited Malta through Robert Arrigo & Sons, earning us the position of Malta’s largest privately owned incoming travel and tourism agency, with an annual transaction volume exceeding €92 million.
Our multilingual team of 50+ specialised travel professionals delivers a full spectrum of services, including tailor-made FIT programmes, special interest travel, charter operations, group series, one-off group arrangements, and dedicated MICE solutions through our specialist division.
Many of our services – such as transportation, excursions, and on-the-ground guest support – are produced in-house, ensuring superior quality control and consistency. Our highly trained holiday representatives accompany guests throughout their stay, offering multilingual excursions every day across both winter and summer seasons.
To empower our partners and streamline operations, we continuously invest in modern high-performance technology. We are proud to be the only incoming operator in the Maltese Islands offering both full API integration and a secure, personalised B2B booking portal. These systems deliver response times measured in milliseconds, helping partners convert requests into confirmed bookings faster and more efficiently.
Robert Arrigo & Sons forms part of MTS Globe, the largest independently owned incoming DMC network in Europe, with 66 destination offices across 23 countries, leveraging advanced distribution and destination-management technologies that support the entire guest journey.
For MICE, A+ DMC by Robert Arrigo & Sons delivers customer-focused, end-to-end event and incentive solutions backed by more than 40 years of industry expertise.
Choosing Robert Arrigo & Sons means choosing a partner known for speed, reliability, innovation, and exceptional service. We look forward to welcoming you and your clients to the beautiful islands of Malta, Gozo, and Comino.
Our group is also proud to hold Travelife Partner status, awarded through an independent sustainability audit and full compliance with the programme’s core requirements. This certification reflects our commitment to responsible tourism, covering over 100 sustainability criteria across management, operations, supplier partnerships, and customer engagement.
Alan Arrigo
Co-CEO
Andrew Arrigo
Co-CEO
Nils Hilsenitz
Commercial Director
Philip Sammut
Contracting Director
Manwel Borg Canalis
Group Travel Director
Suzana Djoric
Tours Director
Gertrude Borg Canalis
FIT Operations Director / Customer Care
Marina Arrigo
Owner
Josef Cristiano
Commercial Director
Daniel Sammit
Finance Director
Keith Frantz
Destination Services Director
Hermina Bonsfield
Commerical Director
Debbie Ramadan
HR Director
Robert Arrigo
Owner
Sustainability
We are committed to responsible tourism that preserves our islands for future generations.
- Travelife certified — committed to sustainability standards
- Carbon offset programmes for all transfers
- Community engagement and local supplier partnerships
